Career Opportunities

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Chief Program Officer

Job Type: Full Time Exempt

Salary: Based on applicable experience


  • Health Insurance
  • Dental Insurance
  • Matching 401K
  • PTO
  • Paid Holidays

Job Summary: The Chief Program Officer works with the CEO to implement programs and strategies to achieve goals as outlined in the organization's strategic plan. The Chief Program Officer tracks and reports on program progress and strategic goals, manages program staff, and ensures compliance with internal policies.

Direct Reports

  • Agency Relations Coordinator
  • Agency Relations Coordinator (USDA)
  • Service Insights Coordinator
  • Program Coordinator
  • USDA Coordinator

Roles & Responsibilities

  • Work with Program Team to develop departmental and staff work plans based on strategic plan
  • Provide guidance and oversight to program staff
  • Monitor and review weekly progress reports from program staff
  • Track program progress as outlined in the organizational strategic plan and communicate progress and issues with CEO and staff
  • Track program results and expenses for grant reporting
  • Compile data to complete reports as assigned by CEO
  • Attend monthly distribution meetings to determine program changes needed based on distribution metrics
  • Serve as liaison between staff and ECCA (P2 inventory program)
  • Run monthly reports in Oasis Insights and share at monthly staff meetings

Other Duties

  • Troubleshoot minor IT issues as needed
  • Assist CEO with special projects as needed
  • Fulfill job duties as outlined in the Food Bank's Disaster Plan
  • Represent the Food Bank of Northeast Arkansas in the community
  • Attend meetings and trainings as necessary
  • Maintain appearance of office
  • Adhere to all Food Bank of Northeast Arkansas policies and procedures
  • Follow and enforce AIB processes and procedures
  • Complete monthly AIB Inspection forms assigned to you
  • Undertake other duties as assigned


  • High School Diploma
  • 25% travel using own ground transportation
  • Work occasional evenings and weekends
  • Background check prior to start date (provided by employer)
  • Live in the area or plan to relocate prior to hire date

Skills Needed for Success

  • Bachelor's degree preferred
  • Organized and detail oriented
  • Ability to organize and prioritize multiple projects simultaneously
  • Excellent verbal and written communication skills
  • Experience training individuals and small groups
  • Ability to work independently and as a member of a team
  • Demonstrated computer skills
  • Kn0wledgeable with Google Drive
  • Knowledgeable with Office 365

Preferred Skills

  • Master's degree in Business or Public Administration
  • Familiarity with QuickBooks and/or QuickBooks Online
  • Basic knowledge of Tableau

To apply, please email a resume and cover letter to

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