Career Opportunities

To apply for a position, please email a resume and cover letter to resumes@foodbankofnea.org. Please include the name of the position you are applying for in the subject line of your email.

Agency Relations Coordinator

Job Type: Full Time

Salary: Based on applicable experience

Benefits

  • Health Insurance
  • Dental Insurance
  • Matching 401k
  • PTO
  • Paid Holidays

Job Summary

The Agency Relations Coordinator’s goal is to keep open lines of communication with Member Agencies regarding opportunities, compliance requirements, internal processes, and events. This role requires routine site visits to Member Agencies to provide training and ensure compliance.  The Agency Relations Coordinator must keep digital files according to program and compliance requirements.

Roles & Responsibilities

  • Expand FBNEA's community reach by recruiting new Member Agencies
  • Conduct monitoring visits to each Member agency based on compliance guidelines
  • Follow up on and resolve documented Member Agency compliance issues and corrective actions
  • Provide training to Member Agencies on utilizing the Primarius ordering platform, Oasis Insights, and other topics as needed based on program participation
  • Provide annual food safety training to all Member Agencies
  • Maintain accurate Member Agency information on the FBNEA website through weekly updates
  • Enlighten Member Agencies on available grants, training, workshops, and other opportunities
  • Meticulously organize and conserve electronic documentation for each Member Agency based on compliance requirements
  • Plan, organize, and execute an annual Agency Networking Conference
  • Assist Oasis Insights team at weekly mobile distributions
  • Create and maintain an accurate email list of all Member Agencies
  • Serve as a support team member for Community Accelerator
  • Aid with multiple annual FBNEA campaigns including Fill the Food Bank
  • Spread awareness of the Food Bank's mission

Other Duties

  • Represent FBNEA at meetings, training opportunities, workshops, or public events as needed
  • Maintain a clean working environment
  • Follow and enforce AIB processes and procedures
  • Complete monthly AIB inspection forms as assigned
  • Assist with other Food Bank programs as needed
  • All other duties as assigned

Skills Needed for Success

  • Detail oriented
  • Computer proficient, including Microsoft Office Suite and Google Apps
  • Accomplished in organizing and prioritizing multiple projects simultaneously
  • Outstanding oral and written communication skills
  • Prior experience training individuals and groups
  • Ability to work both independently and as a member of a team
  • Comfort in communicating with all levels of an organization
  • Dexterity in shifting focus without losing sight of deadlines and desired results

Required

  • 60% travel using own ground transportation
  • Work occasional evenings and weekends
  • High School Diploma
  • Background check prior to start date (provided by employer)
  • Live in the area or plan to relocate prior to hire date

To apply, please email a resume and cover letter to resumes@foodbankofnea.org.


Chief Program Officer

Job Type: Full Time Exempt

Salary: Based on applicable experience

Benefits

  • Health Insurance
  • Dental Insurance
  • Matching 401K
  • PTO
  • Paid Holidays

Job Summary: The Chief Program Officer works with the CEO to implement programs and strategies to achieve goals as outlined in the organization's strategic plan. The Chief Program Officer tracks and reports on program progress and strategic goals, manages program staff, and ensures compliance with internal policies.

Direct Reports

  • Agency Relations Coordinator
  • Agency Relations Coordinator (USDA)
  • Service Insights Coordinator
  • Program Coordinator
  • USDA Coordinator

Roles & Responsibilities

  • Work with Program Team to develop departmental and staff work plans based on strategic plan
  • Provide guidance and oversight to program staff
  • Monitor and review weekly progress reports from program staff
  • Track program progress as outlined in the organizational strategic plan and communicate progress and issues with CEO and staff
  • Track program results and expenses for grant reporting
  • Compile data to complete reports as assigned by CEO
  • Attend monthly distribution meetings to determine program changes needed based on distribution metrics
  • Serve as liaison between staff and ECCA (P2 inventory program)
  • Run monthly reports in Oasis Insights and share at monthly staff meetings

Other Duties

  • Troubleshoot minor IT issues as needed
  • Assist CEO with special projects as needed
  • Fulfill job duties as outlined in the Food Bank's Disaster Plan
  • Represent the Food Bank of Northeast Arkansas in the community
  • Attend meetings and trainings as necessary
  • Maintain appearance of office
  • Adhere to all Food Bank of Northeast Arkansas policies and procedures
  • Follow and enforce AIB processes and procedures
  • Complete monthly AIB Inspection forms assigned to you
  • Undertake other duties as assigned

Required

  • High School Diploma
  • 25% travel using own ground transportation
  • Work occasional evenings and weekends
  • Background check prior to start date (provided by employer)
  • Live in the area or plan to relocate prior to hire date

Skills Needed for Success

  • Bachelor's degree preferred
  • Organized and detail oriented
  • Ability to organize and prioritize multiple projects simultaneously
  • Excellent verbal and written communication skills
  • Experience training individuals and small groups
  • Ability to work independently and as a member of a team
  • Demonstrated computer skills
  • Kn0wledgeable with Google Drive
  • Knowledgeable with Office 365

Preferred Skills

  • Master's degree in Business or Public Administration
  • Familiarity with QuickBooks and/or QuickBooks Online
  • Basic knowledge of Tableau

To apply, please email a resume and cover letter to resumes@foodbankofnea.org.


Development Assistant

Job Type: Part-Time (<25hr/wk)

Salary: $15/hour

Job Summary

The part time Development Assistant is responsible for office work such as preparing donor letters, database maintenance, filing, file disposal, assisting with mailings for food bank programs, and serving as a backup receptionist.

Roles & Responsibilities

  • Prepare donor mailings
    • Includes Direct Mail, Whitemail, New Donor and Lapsed Donor Mailings
  • Regularly monitor and maintain the donor management system
    • Remove duplicates
    • Update addresses with NCOA each month
    • Verify new donors and lapsed donors
    • Update credit card information as needed

Other Duties

  • Prepare Commodity Flyers for USDA Coordinator
  • Enter and maintain CSFP Survey data
  • Enter client intake forms for Service Insights weekly
  • Classify TEFAP Foods into H.E.R. guidelines and enter into Primarius
  • Mail out client approval letters for various programs
  • Maintain organized and accurate records on all assigned projects
  • Clean staff breakroom weekly on the last day of work week
  • 10% travel using own ground transportation
  • Perform filing and file disposal duties as needed
  • Perform other job-related duties as assigned

Qualifications and Education Requirements

  • Ability to handle various projects and tasks simultaneously
  • Excellent interpersonal and organizational skills
  • Ability to work independently and as part of a team
  • Proficient computer skills, including use of Microsoft Office (Word, Excel, PowerPoint)
  • High School Diploma or GED equivalent
  • Background check prior to start date (provided by employer)

Preferred Skills

  • 1-3 years of Administrative Assistant experience

To apply, please email a resume and cover letter to resumes@foodbankofnea.org.

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